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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Quinn

October 20, 2025

5  out of  5
rating by Deborah Quinn
"Neil and his team take care of several accounts that we have at State Farm. Kind, Courteous , and prompt as well. When they say that they'll get back to you , they get it done in a timely manner . Best people and company to deal with."
We responded:
"Thank you Debbie for the 5 Star Review"
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Natalie Massita

October 18, 2025

5  out of  5
rating by Natalie Massita
"Kristian was helpful and is always professional on the phone"
We responded:
"Thank you Natalie for the 5 Star Review and commenting on Kristian"
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John Volpe

October 17, 2025

5  out of  5
rating by John Volpe
"Switching to Neil Campbell State Farm Insurance was a great move. Neil and his staff Brian Carl were very helpful with my Insurance needs very"
We responded:
"Thank you John for the 5 Star Review as well as recognizing Brian's helpfulness"
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Robert G

October 17, 2025

5  out of  5
rating by Robert G
"Brian was great, he helped me get my auto claim submitted and stay informed on its progress. Neil is great too, he’s helped me make sure I have the right coverage for home and auto. Can’t recommend this group more."
We responded:
"Thanks Robert for the 5 Star Google Review for Brian and I am glad we could help you through your claim"
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Pamela Voelker

October 17, 2025

5  out of  5
rating by Pamela Voelker
"I have had a awsome experiences each time I talk to him or others in the office good people"
We responded:
"Thank you Pamela for the 5 Star Review"
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Philena Coffin

October 16, 2025

5  out of  5
rating by Philena Coffin
"Brian was very fast and efficient, he made it a very simple process!"
We responded:
"Thank you for the 5 Star review for Brian!"
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Jennah N

October 16, 2025

5  out of  5
rating by Jennah N
"I’ve been with State Farm for a while and only have positive things to say. Kristian has been a huge help with anything I need, whether it’s renters insurance, car insurance, or homeowners insurance. He always takes the time to explain things and responds quickly to messages and phone calls. It’s great having someone so reliable and knowledgeable to work with. Highly recommend!"
We responded:
"Thank you Jennah for the 5 Star Review for Kristian and his help with your Auto, Renters and Homeowners Insurance."
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Drew Durgey

October 16, 2025

5  out of  5
rating by Drew Durgey
"Brian was great to work with he helped me set up my jetski insurance and got me a rate much better than my previous one would 100% recommend"
We responded:
"Thank you Drew for the 5 Star review for Brian and your Jetski Insurance"
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A. Leonel Fernandez

October 15, 2025

5  out of  5
rating by A. Leonel Fernandez
"Esa oficina excelente puesto que tienen una persona Hispana . Noemí quien es muy amable y cordial. Muy buen servicio ."
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Francia Fernandez

October 15, 2025

5  out of  5
rating by Francia Fernandez
"I have been a client with Neil for about 3 years and he has helped me with my car insurance and and my life policy for my self and my mother! I’m very thankful for his service! Also I am happy to know they have a new spanish speaking girl who is very friendly and Translates well!"
We responded:
"Thank you Francia for your review, I am glad we have been able to help you with your Auto and Life Insurance in Spanish."
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kim volpe

October 15, 2025

5  out of  5
rating by kim volpe
"Brian did a great job helping assist me with my claim highly recommend"
We responded:
"Thank you for your review for Brian at my office and how he handled your claim with satisfaction."
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Therealone

October 15, 2025

5  out of  5
rating by Therealone
"Estoy muy apreciado a Noemí por dame ayuda en traducir"
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Arielys Fernandez

October 15, 2025

5  out of  5
rating by Arielys Fernandez
"En esta oficina hay una muchacha que hablas español y me ayudo mucho y fue muy amable conmigo en el proceso Gracias Noemí!!!!"
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Reaper King

October 15, 2025

5  out of  5
rating by Reaper King
"Unfortunately my mom has had a few accidents and has made a few claims! Each time this office has been very helpful and supportive! Thanks guys!!! They also speak Spanish in this office and the woman was very friendly!!!"
We responded:
"Thank you for the review and I am glad we have been able to handle your claims to satisfaction as well as being serviced in Spanish language"
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Rick Franssen

October 15, 2025

5  out of  5
rating by Rick Franssen
"Brian Carl and Neil went above and beyond to ensure that our vehicles and home were insured to meet our needs! Great customer support, rapid feedback and friendly service. Highly recommend for your insurance needs."
We responded:
"Thank you Rick for allowing us to serve your insurance needs for Auto and Home at our New Hartford office"
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Brian C

October 15, 2025

5  out of  5
rating by Brian C
"great service"
We responded:
"Thank you Brian for the 5 Star Review"
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MaryEllen Williams

October 14, 2025

5  out of  5
rating by MaryEllen Williams
"Kristian helped me add my accident prevention course and wlajes ne through the whole process in office. Kristian does a great job at this office. Call and ask for him and you will be happy and have great service"
We responded:
"Thank you for the review of Kristian and our office."
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Tracey Ralston

August 6, 2025

5  out of  5
rating by Tracey Ralston
"Neil helped us out with a glitch in our homeowners policy. He was attentive to the issue and helped us to resolve this issue in a timely manner. Highly recommended."
We responded:
"Thank you for the review, I am glad I was able to help you and Paul out of a jam and get your homeowners set back up with my office"
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Christian Garcia

July 31, 2025

5  out of  5
rating by Christian Garcia
"This is truly a great agency! Brian C. is a great rep and has helped me greatly with all my insurance needs. Neil did a great job picking his staff and creating a great business atmosphere!"
We responded:
"Thanks for the 5 Star review Christian. I am glad to hear Brian is helping you with your insurance needs."
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Jessie Bellino

July 3, 2025

5  out of  5
rating by Jessie Bellino
"Always fast friendly service!"
We responded:
"Thank you Jessie for the 5 Star Review, Happy to provide the fast service with Kristian"
Profile photo of Victor Gutierrez de Luque

Victor Gutierrez de Luque

June 22, 2025

5  out of  5
rating by Victor Gutierrez de Luque
"This is the first time I've posted a positive review for an insurance agent. My previous experiences over the years were let's just say not good. My current agent, Kristian Sinardo at State Farm, New Hartford NY, is nothing short of a stellar performer. He's handled issues for me that were left unresolved for long periods of time. I'd given up hope that they'd ever be fixed. Kristian changed all that. Kristian keeps working the issues and remains in contact until he resolves it. He doesn't pass it off to somebody else or blow you off, he keeps after it until it's resolved. I appreciate his support and everything that he's done to simplify my insurance needs. I highly recommend Neil Campbell - Start Farm, ask for Kristian."
We responded:
"Thank you Victor for the 5 Star Review! I am glad Kristian is helping you and be very thorough to help you with your insurance needs."
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Jonathan Terrell

June 20, 2025

5  out of  5
rating by Jonathan Terrell
"Great people to work with"
We responded:
"Thank you Jonathan for the 5 Star Review, I am glad you find our office helpful for your insurance needs"
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Lyubov Lyubezhanina

June 12, 2025

5  out of  5
rating by Lyubov Lyubezhanina
"awesome, fast service!!!"
We responded:
"Thank you Lyubov for the Five Star Review, I am glad you are happy with the service at our New Hartford State Farm Agency."
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Joe Reed

April 28, 2025

5  out of  5
rating by Joe Reed
"Kristian has always been very helpful with any questions or concerns I've had. Much more personalized experience than I've had with my previous insurance company."
We responded:
"Thank you Joe for the 5 Star review for Kristian at my office, I am glad he has been service your insurance needs"
Profile photo of Karen Kurdziolek

Karen Kurdziolek

April 22, 2025

5  out of  5
rating by Karen Kurdziolek
"Very helpful in answering all my questions in one phone call. Very knowledgeable."
We responded:
"Thank you Karen for the review, I am glad we can help you with your Auto and Renters Insurance here at our New Hartford office."